Privacy Policy

Obasanjo Farms (“we,” “our,” or “us”), accessible via obasanjofarms.com, is committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We maintain a privacy-first approach and are dedicated to ensuring that your privacy rights are respected and upheld at all times.

1. Commitment to Privacy and Data Protection

At Obasanjo Farms, we deeply value the trust you place in us. We are committed to handling your personal information with integrity, transparency, and accountability. Any data you entrust to us is processed in accordance with legal obligations and industry best practices to ensure your privacy is protected.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users visiting or interacting with the obasanjofarms.com website, including those who use our e-commerce services, subscribe to newsletters, submit inquiries, or engage with customer support. Obasanjo Farms acts as the data controller with respect to the personal data we collect, determine the purposes and means of processing.

For data-related inquiries or concerns, please contact us at: [email protected].

3. Categories of Data Processed

We collect and process the following categories of personal data:

a) Usage Data
Information collected automatically when you visit obasanjofarms.com, including browser type, IP address, geographical location, pages viewed, time spent, referral sources, and activity logs.

b) Account Data
Personal details provided during account registration or checkout, including full name, postal address, email address, and phone number.

c) Profile Data
Information related to your product preferences, purchase history, saved items, behavior on the site, and language settings.

d) Communication Data
Details of inquiries or contacts submitted via forms, emails, chats, or support tickets, including message content and interaction history.

e) Technical Data
Device information such as device type, operating system, browser settings, screen resolution, plug-in types, and mobile identifiers.

f) Transaction Data
Records of purchases, payment method details (excluding full card numbers processed securely by third parties), shipping information, order status, and billing data.

g) Preference Data
Marketing and communications preferences, including whether you wish to receive promotional materials, interest in product categories, and participation in loyalty or referral programs.

4. Legal Bases for Processing

We process your personal data lawfully and rely on the following legal bases:

– Consent: When you opt in to marketing communications or cookies outside of those strictly necessary.
– Contractual Necessity: To fulfill contractual obligations such as order processing, account management, and customer support.
– Legitimate Interests: For analytics, fraud detection, service improvement, and operational efficiency, provided such interests do not override your rights.
– Legal Obligation: Where we are required to comply with legal or regulatory duties.

5. Your Rights

You have specific rights under GDPR and CCPA, which may include:

– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You can request corrections to inaccurate or incomplete information.
– Right to Erasure: Also known as the “right to be forgotten,” allows you to request data deletion under certain conditions.
– Right to Restriction: You can request that we limit the processing of your personal data.
– Right to Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format or transmit it to another controller.
– Right to Opt-Out (CCPA): You may opt out of the sale of your personal information at any time, although we do not sell personal data.

To exercise any of these rights, please contact us at: [email protected].

6. Security Measures

We are diligent in implementing appropriate technical and organizational measures to safeguard your data. These include, but are not limited to:

– End-to-end encryption for sensitive transmissions.
– Role-based access controls and two-factor authentication for internal users.
– Secure hosting environments with firewalls and intrusion detection systems.
– Regular backups and security audits.
– Ongoing privacy and data protection training for employees.

7. International Transfers

Where necessary, we may transfer your information across national borders for processing, including to jurisdictions that may not offer the same level of data protection as the country in which you reside. In such instances, we implement appropriate safeguards, including Standard Contractual Clauses recognized under GDPR, and ensure compliance with applicable regional data protection regulations.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

– Account and Transaction Data: Retained for the duration of the contractual relationship and up to 6 years thereafter for accounting and legal purposes.
– Communication Data: Retained for 2 years to support customer service and fraud prevention.
– Marketing and Preference Data: Retained until you withdraw consent or for 5 years from last interaction.
– Technical and Usage Data: Retained for up to 26 months for analytics.

9. Cookie Policy

We use cookies and similar technologies to enhance website functionality, measure user engagement, and analyze performance. Cookies fall into the following categories:

– Essential Cookies: Necessary for core site functionality and transaction processing.
– Functional Cookies: Remember preferences and improve user experience.
– Analytics Cookies: Help us understand how users interact with obasanjofarms.com.
– Performance Cookies: Measure load speeds, uptime, and responsiveness of the platform.

10. Cookie Management and Compliance

By using obasanjofarms.com, you are presented with a cookie banner for managing your cookie preferences in line with GDPR and CCPA. You can at any time adjust your browser settings or use our cookie consent tool to accept or reject the different types of cookies.

11. Children Under 13

Our website and services are not directed to children under the age of 13. We do not knowingly collect or solicit personal data from children. If you believe that a child under 13 has provided personal data to us, please contact us immediately at [email protected], and we will take prompt action to delete the data.

12. Policy Updates and User Notifications

We reserve the right to modify or update this Privacy Policy as needed to reflect changes in legal, technical, or operational requirements. Where such changes materially affect your rights or obligations, we will notify you with a clear and prominent notice, either on obasanjofarms.com or by direct communication.

13. Contact

If you have any questions, concerns, or wishes to exercise your data protection rights, please reach out to us at:

Obasanjo Farms
Email: [email protected]
Website: https://www.obasanjofarms.com

We are committed to maintaining compliance with applicable privacy laws and to responding promptly and respectfully to all privacy-related requests.